VoiceTeam
About us: VoiceTeam, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities. Guided by our core values engagement, integrity, excellence, adaptability, and teamwork we aim to be the global partner of choice.
Role Description:
Join us as a Customer Service Agent in our Santiago de los Caballeros office. As a Voicer Agent, you’ll have the opportunity to engage in various aspects of customer interaction, which may include sales, customer service, or back-office support duties. This multifaceted role entails handling phone calls, or chats, or business processing tasks with precision and professionalism. We expect you to deliver outstanding customer service or meet sales objectives, and ensure seamless task execution tailored to the specific account you’re assigned to.
Qualifications:
Strong customer service orientation
Proficiency in computer skills
Fluency in English
Ability to thrive in a team-oriented environment and collaborate effectively
Not previous experience required
What We Offer:
Competitive salary and performance incentives
Fully paid supplementary insurance
Lunch allowance
Childcare subsidy
Access to monthly activities and team events
Career development plans to help you grow professionally